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sqlsql-serverinstallationfreeze

Microsoft SQL Server stuck at "Install_SQLSupport_CPU64_Action"


While installing SQL Server 2017 Developer Edition, I got stuck at "Install_SQLSupport_CPU64_Action", this happened to me for the second time, once at work and once at home.

After searching online I found no solution.


Solution

  • The solution: You will need to browse to this installation path: C:\SQLServer2017Media\<YOUR_SQL_ENU>\1033_ENU_LP\x64\Setup

    Then while the setup is stuck at “Install_SQLSupport_CPU64_Action” run SQLSUPPORT.msi

    And follow the installation procedure.

    Once installed, run the following command in cmd:

    taskkill /F /FI "SERVICES eq msiserver"

    The SQL Server setup will continue and succeed.

    Edit:

    2019 : C:\SQL2019...

    2022 : C:\SQL2022\Developer_ENU\1033_ENU_LP\x64\Setup

    if the error code is 0x851a001a, then you need to change the sector size of the hard drives. Here is the guideline for that.

    https://learn.microsoft.com/en-us/troubleshoot/sql/admin/troubleshoot-os-4kb-disk-sector-size