Search code examples
dynamics-crm-2011dynamics-crm

Unable to add "Created On" field to Information Form on "Article" Entity


I am working on Dynamics CRM 2011 (Rollup 8). I want to add "Created On" Field to Information Form of "Article" entity.

I can't see the field in Field explorer and I am sure that field is not already used on form.

Is there any reason why I can't see the "Created On" field in list?

enter image description here


Solution

  • There are many different forms that cannot be modified (much) and this happens to be one of them.

    • Article Template • Case Resolution • Connection Roles • Contract Template • Customer Relationship • Data Map • Dialog Session • Discount List • E-mail Attachment • E-mail Template • Field Security Profile • Note • Opportunity Close • Opportunity Relationship • Order Close • Process • Publisher • Quick Campaign • Quote Close • Resource Group • Saved View • Security Role • Service • Site • Solution • Unit (mobile form) • Unit Group • View

    You might have noticed that you cannot even create a new form for Articles (as you might be able to with other entities). Currently I don’t think there is a solution to this, just a limitation.