I'm using Stripe to bill monthly for the use of our website.
I figured out how to retrieve the customer's Subscription object. And I can check the Status property for active or trialing to see if it's currently active.
My question is about when it isn't currently active. I don't want to lock the user out immediately. I want to give them time to try and resolve the payment issue.
So, say I want to give them 10 days to resolve it before I lock the user out. Can someone tell me how I could do this? Is there a date somewhere in the Subscription object that tells me how much time has passed since their billing failed, and I could test whether 10 days has passed?
There's no date on the Subscription itself to indicate how many days have passed since the first failed payment attempt on the latest Invoice. I think you probably want to use the smart retries feature to retry failed payments and mark a Subscription as unpaid after all retries fail. This way, you can continue to allow access to your service if a Subscription is in past_due state but block access once it transitions to unpaid.