Search code examples
jirawebhooksslack

Lookup user id by email in slack bot

Use case

I have JIRA where users can create issues/cards. Whenever a user creates the card, I would like to mention the creator in the slack channel.

I created a slack bot and webhook URL. Added the webhook URL in JIRA and it's sending the message.

Message that will be sent from JIRA

Hi, <#issue> ,

Please look into this issue `{{issue.summary}}`

{{issue.url.customer}}.

Reporter - {{issue.reporter.emailAddress}}

JIRA can give me only the reporter email address, but to mention the user in slack i need the user id of slack.

Is there any way we can achieve the same?

Solution

  • There is this API : users.lookupByEmail
    you can use this to fetch userId,
    but given that you are using just Webhook URL, you'll need to implement additional code.