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Assembly(Plugin) is not triggering on web roles (custom entity) update in contact entity Dynamics 365 CRM

I have a custom entity Web Role in dynamics 365 and it's integrated with the contact entity to assign web roles to each contact. you can see how web role is used in contact in the below image.

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And Web Role entity has N:N relationships as given in below image.

enter image description here

I have created an Assembly(Plugin) using the plugin registration tool (see step config in below image) which is calling third-party API when we update a contact in dynamics 365 and it's working fine on an update of any data of contact except Web role. if we add/remove web role of contact and save, the assembly is not actioning.

enter image description here

So please help me, what should I need to do to call plugin on web role update in dynamics 365 contact.

Thank You.

Solution

  • You have the trigger wrong. As Webrole and Contact has N:N relationship, The Trigger is Associate and dessociate.

    Take a look at this MS document

    Also this article shall be helpful