Search code examples
javascriptautodesk-forgeautodesk-viewerautodesk

Config error after updating from SVF2 beta servers to SVF2 production servers


I have updated options.env and options.api from MD20xxx and D3S to be the following (based on this blog post and this documentation):

        options.env = "AutodeskProduction2";
        options.api = "streamingV2";

This change resulted in the following root config error

Is there anything else that may need to be updated to use the production servers?


Solution

  • The new options are available starting from Forge Viewer v7.48. If you're referring to v7.47 and older versions, then you need to use the beta options instead.

    Kindly type LMV_VIEWER_VERSION in your web browser console to check the viewer version you're using.