I have several products in my store. I have 4 products specifically that I have assigned "Related Products" to. When I load my store, and add or view products, the Related Products box is not showing up anywhere on any of the pages.
http://moscowballet.tellusdev.com/nutcrackers/ - Add a product and click continue shopping. There should be the Related Products box under the My Cart box, but it's not :-(
Also, the cross sells and upsells functions are not working either I notice, even though I have all of them assigned properly in the product settings.
Any ideas?
Thanks, Bill
This is a problem that we have run into as well with our store. Try this:
Go into catalog > manage products
and select one of the products that is not working correctly. Then go to it's
Inventory > manage stock. Try clicking the "Use Config Settings" until it is selected. Save the edits and view your product page.
On our store view this was all that was necessary to fix the problem. Somewhat unnerving considering the fact that if the box was already checked we simply had to uncheck and check it again (no effective change at all) and the related products would show up...
EDIT (for others viewing post):
System -> Index Management - Reindex Data worked for OP