functiongoogle-sheetsaveragespreadsheet
question with getting total averages grouping by month and region- Google sheets
I am on working on a sheet with month, region, country number , number of CSAT, and CSAT total responses, in this case, the average would be the Number of CSAT/ CSAT Total responses and I am looking to have Average CSAT score per month by region, I was thinking of creating a new column with AVG already calculated but would there be a better way to approach the question?
Solution
A pivot table should be more suitable.
In H1, create a pivot table.
solution #1
In L1,
={"Average";arrayformula(if(K2:K>0,J2:J/K2:K,))}
solution, #2
add a calculated field in your pivot table with this formula
=iferror('Number of CSAT ''Yes'''/'CSAT responses')
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