Elasticsearch not opening in cloud URL

Question

I am getting below error while opening elastic cloud URL

Error
    at Fetch._callee3$ (https://id.eastus2.azure.elastic-cloud.com:9243/bundles/commons.bundle.js:3:232)
    at l (https://id.eastus2.azure.elastic-cloud.com:9243/bundles/kbn-ui-shared-deps/kbn-ui-shared-deps.js:288:970406)
    at Generator._invoke (https://id.eastus2.azure.elastic-cloud.com:9243/bundles/kbn-ui-shared-deps/kbn-ui-shared-deps.js:288:232)
    at Generator.forEach.e.<computed> [as next] (https://id.eastus2.azure.elastic-cloud.com:9243/bundles/kbn-ui-shared-deps/kbn-ui-shared-deps.js:288:970763)
    at asyncGeneratorStep (https://id.eastus2.azure.elastic-cloud.com:9243/bundles/commons.bundle.js:3:3991504)
    at _next (https://id.eastus2.azure.elastic-cloud.com:9243/bundles/commons.bundle.js:3:3991815)

Also after this I am reloading the elastic cloud, getting below error :

{"statusCode":503,"error":"Service Unavailable","message":"No shard available
 for [get [.kibana][_doc][space:default]: routing [null]]: 
[no_shard_available_action_exception] No shard available for [get [.kibana][_doc][space:default]: routing [null]]"}

Can aanyone please help

Answer 1

The first error message doesn't sound very helpful, but in the second one it's clear that the .kibana index is missing. Do you know why that might have happened there? I would generally look at the following options:

1. If you were using Kibana already and need to restore some visualizations or dashboards, do a partial restore from a snapshot.
2. If you are ok to start over, restart Kibana (potentially remove it from your deployment and then add it again). That should generally recreate the .kibana index.
3. If none of that works, contact support.