Azure Databricks Job notification email

Question

I am using Databricks for ETL and I have configured the Job success and Job Failure notification email. The email notification is working fine. Now, I need to create a pipeline to send the Failure notification to Service Now ticketing system which creates a tickets automatically. The problem here is

1. The Service Now is having a webhook, is there a way to configure webhook instead of Email notification ?
2. Is there a way to modify the system generated template for the Failure notification to add few details on the email so that it can be filtered in Service Now system.

Thanks

Answer 1

Currently, Azure Databricks uses email_notifications in the Jobs to get alerts on job start/success/failures. You can also forward these email alerts to PagerDuty, Slack, and other monitoring systems.

• How to set up PagerDuty alerts with emails
• How to set up Slack notification with emails

Reference: Azure Databricks - Alerts

Unfortunately, you cannot configure webhook instead of Email notification.

I would suggest you to provide feedback on the same:

Azure Databricks - Feedback

All of the feedback you share in these forums will be monitored and reviewed by the Microsoft engineering teams responsible for building Azure.