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Bartender error: 'Web Service' requires the 'Enterprise Automation' edition or better to run


I am trying to add a web service following this tutorial. However, when I try to test the web service, pressing Start I am getting the above error:

Web Service Integration' requires the 'Enterprise Automation' edition or better to run.

BarTender version that I have is:

Program:    BarTender Designer 2016 R8
License:    Automation (3 Printers)
Version:    11.0.8.3153 (64-bit)
OS: Windows 10 Pro x64 build 18362

I also tried Enterprise Automation edition (DEMO version) but I am getting the same error. What am I doing wrong?


Solution

  • I got the same error. BarTender's support team gave the following answer:

    In BarTender v2016 Web Service integrations are only available in Enterprise Automation edition. If you have an active maintenance contract, so you could consider planning your upgrade to v2019.

    Find the recommended steps to upgrade to v2019: Updating to BarTender 2019

    Do note that the licensing system in v2019 is not backwards compatible, therefore, we do recommend you that you test v2019 first using the provisional activation.