Steps to connect a RASA chatbot to Twilo

Question

Can i have the steps to connect rasa chatbot to twilio.I already have ngrok and a demo bot.All i need is the commands and url and where to put that in the twilio,in incoming message or callback url as such.please guide me through it ,i cant find a proper documentation for rasa twilio integration for rasa chatbot.

Answer 1

• Go to Twilio and create a project "Programmable SMS".
• https://www.twilio.com/console/sms/dashboard and click on "Show API Credentials" (top/right)
• Copy there information and add in your credentials.yml (like in the docs Rasa Twilio)

    twilio:
    account_sid: "ACbc2dxxxxxxxxxxxx19d54bdcd6e41186"
    auth_token: "e231c197493a7122d475b4xxxxxxxxxx"
    twilio_number: "+440123456789"

• Use the ngrok on the port where rasa is running (normally it's 5005).
• Add your URL (ngrok url + "/webhooks/rest/webhook") for message incomes in https://www.twilio.com/console/sms/whatsapp/sandbox