I am knee deep in development for a sports league manager application. I thought I recalled seeing a web app / JavaScript plugin / process that would let users just click on a 'hovering element' (like 'report a bug' button) on my site and have a bug form slide down / pop up.
I recall seeing something like that. I want to make it as easy as possible for someone to report a bug as it happens, when it happens, but I just don't want to take the time to code that process. Nor do I want users to have to register somewhere. I jsut want a one way with email optional process.
Anyone use something like that before? Did it work well?
If not, how did you handle bug tracking for web users without having them sign in / register anywhere? I don't want them using a sign in app, I just want some simple form that might let them type out what they were doing, and have it shoot off to me for a fix.
Appreciate the input as I'm trying to keep it simple and focus on the app (this is a non profit thing I'm working on, so can't dedicate too much time for it).
I am not 100% sure if this is what you want. But there are a bunch of feedback tools out there.
Sitepoint has an article out there
http://blogs.sitepoint.com/customer-feedback-tools/
which discusses the top 10 best customer feedback tools.
Some of them are not for free though.
Hope this helps as a starting point.
Regards