I have a cluster created on IBM Cloud that I can't access. When I try the following command
ibmcloud ks cluster-config mycluster
I get this response :
FAILED
{"incidentID":"4d426527e73acd83-CDG","code":"A0006","description":"The specified cluster could not be found. Target a region. If you're using resource groups, make sure that you target the correct resource group.","type":"Authentication","recoveryCLI":"To list the clusters you have access to, run 'ibmcloud ks clusters'. To check the resource group ID of the cluster, run 'ibmcloud ks cluster-get \u003ccluster_name_or_ID\u003e'. To list the resource groups that you have access, run 'ibmcloud resource groups'. To target the resource group, run 'ibmcloud target -g \u003cresource_group\u003e'. To target a region, run 'ibmcloud ks region-set'."}
I've tried to contact the IBM support team, but I still have no helpful answer to my issue. But when I try this to get the list of my clusters, it works, and I can see that my cluster actually exists.
I also tried all the commands from the JSON error message, but still it doesn't work.
ibmcloud ks clusters
From what I saw on IBM the ibmcloud ks cluster-config mycluster command is supposed to download the configuration file, but since it doesn't even find my cluster, I don't get anything.
Hopefully someone has had this issue before and/or can help me to figure it out, I'm running out of ideas.
UPDATE
I also tried
ibmcloud ks cluster-config --cluster mycluster
It returns the same JSON error message.
My OS is Ubuntu 16.04
UPDATE 2
Even though I managed to manually get the cluster config and deploy a "hello-world" app, all commands refering to the cluster such as ibmcloud ks workers <cluster_name_or_ID> and ibmcloud ks cluster-config <cluster_name_or_ID> still don't work, and I firmly believe there is no way to fully use IBM Cloud without these commands working correctly.
Not a solution, but you could bypass the failing command by manually downloading and 'exporting' the kubeconfig. The download link can be found by going to your cluster in IBM Cloud, then under Access, it's part of the tutorial.