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Message displayed "Downloading Update..." wont go away


I have a licensed copy, currently on 5.3.1 and noticed in the top right of my window, I see this. Not sure how long this has been there. What can I check?


Solution

  • Version 5.3.1 sounds quite old as we're now on 5.36.03. It might be worth doing a once-off manual update as there could be a bug with the old version and it cannot download the new version correctly. Hopefully from then on auto update will work for you. Also if you're behind a proxy, ensure your proxy settings are correct.