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adobe-analyticsadobe-dtm

Custom event rule not firing in Adobe DTM

I'm using DTM to listen for an event-based rule, named "My Custom Rule". The event type is "custom", as I'm using custom events to track actions from a 3rd party widget. This is my configuration below. It's fairly bland, and I have no conditions (yet). The custom event name is "my-widget-loaded".

DTM Manager

Within my 3rd party widget, I trigger my custom event:

document.dispatchEvent(new CustomEvent('my-widget-loaded'));

In the console, I see:

SATELLITE: detected my-widget-loaded on #documentument

But it never fires my rule, I never see a message like:

SATELLITE: Rule "My Custom Rule" fired.

I have verified that I can create custom event handlers within the console and they fire just fine.

What can I do to make my rule fire? Why isn't it working?

Solution

  • DTM (and Launch) does not properly listen for custom events when using document as the Element or Tag Selector. Use body (and document.body.dispatchEvent) instead.