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apiintegrationslackslack-api

Slack workspace bot to bot communication

i am trying to send messages through Amazon alexa via a bot-user to an already created chat bot that is within the workspace already.

after using webhooks i realised the chatbot does not recognize the messages i am posting through my bot-user.

my problem solving attempts included:

using the "as_user" method set as true. so messages are sent by the user but it seems to only visually change the name of the bot-user and my chat bot still does not respond to my messages.

is it even possible for a bot-user using slack web API to communicate to an App-bot that is within a channel on a workspace? I am using Postman to test. i suspect it has something to do with he scopes of the bot-user and the chatbot within the workspace just not being able to see the bot-user scope. This is all within the slack web api and this is how i am communicating with the workspace through the bot user.

see images to illustrate.

thanks alot hope you can help! :)

First image of postman:

First image of postman

second image of slack intentions:

second image of slack intentions

Solution

  • Messages from real users look slightly different then message from bots / apps.

    Apparently your chatbot is ignoring messages that are not coming form a real user. So the only way to "fix" that would be to modify the chatbot logic.

    Example for message from real user:

     {
      "type": "message",
      "user": "U12345467",
      "text": "Good read for some of guys",
      "ts": "1531745292.000021"
 }

    Example for a bot message:

     {
      "text": "Hey guys",
      "bot_id": "B12345678",          
      "type": "message",
      "subtype": "bot_message",
      "ts": "1531700187.000049"
 }