I'm building out a platform for displaying data in charts that pulls from Zendesk's API. I'm running into trouble in that only 100 records at a time can be pulled with one call. How do I pull multiple pages of records from this resource?
Here is the code I use to make the call:
require 'net/http'
require 'uri'
require 'json'
#imports User data from the zendesk api and populates the database with it.
uri = URI.parse("https://samplesupport.zendesk.com/api/v2/users.json")
request = Net::HTTP::Get.new(uri)
request.content_type = "application/json"
request.basic_auth("[email protected]", "samplepass")
req_options = {
use_ssl: uri.scheme == "https",
}
@response = Net::HTTP.start(uri.hostname, uri.port, req_options) do |http|
http.request(request)
end
puts @response.body
puts @response.message
puts @response.code
This works fine for calling down one 'page' of resources...any help with grabbing multiple pages using my script would be greatly appreciated. Thank you!
Based on ZenDesk's documentation they return a next_page attribute in their payload. So you should just check for its existence and then query again if it exists. Repeat as needed.
require 'json'
# setup to query for the first page
results = JSON.parse(@response.body)
users = results['users'] #to get the users
if results['next_page']
# Do another query to results['next_page'] URL and add to users list