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ruby-on-railsstripe-paymentspayment-gateway

Stripe connect onboarding limiting country? (locked to 'Australia')

I use the following to create a new Stripe connect account:

account = Stripe::Account.create({
  type: 'express',
  requested_capabilities: ['card_payments', 'transfers']
})

When the user clicks 'Connect with Stripe', they start entering their details. They can enter an American phone number, but not an American address - the country is locked to Australia, and clicking on 'Australia' to try to change it doesn't do anything at all:

enter image description here

Also, the 'State' field only shows Australian states:

enter image description here

Why is stripe making this restriction? I'm quite sure I've configured stripe correctly when setting it up, I suspect it's a problem with my code (something I'm doing or failing to do during Stripe::Account.create())?

What I've tried

Attempt 1

I tried with requested_capabilities: ['card_payments'], but:

Accounts do not currently support `card_payments` without `transfers`. 
Please visit 
https://stripe.com/docs/connect/account-capabilities#card-payments 
for more details.

Attempt 2

I tried with requested_capabilities: ['transfers'], there was no error, but I could still only enter an Australian address.

Attempt 3

I checked the settings in the platform dashboard, cannot spot anything unusual in settings, and confirmed that connect is configured to accept connected users from Australia + 35 other countries

enter image description here

Solution

  • I think v1 of Stripe API, should allow you to specify country. From what I saw in the Documentation, I think you should specify what you want.

    POST /v1/accounts of StripeAPI Docs looks like this

    require 'stripe'
Stripe.api_key = 'sk_test_4eC39HqLyjWDarjtT1zdp7dc'

Stripe::Account.create({
  type: 'custom',
  country: 'US',
  email: '[email protected]',
  capabilities: {
    card_payments: {requested: true},
    transfers: {requested: true},
  },
})

    You may want to configure further. Let me know if specifying country doesn't fixed the issue. Read up from here. By virtue of what is in the API, country is optional. Since you didn't specify, it defaults to your location.

    As of today, Stripe Express supports Australia, Austria, Belgium, Bulgaria, Canada, Cyprus, the Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hong Kong, Hungary, Ireland, Italy, Japan, Latvia, Lithuania, Luxembourg, Malta, Mexico, the Netherlands, New Zealand, Norway, Poland, Portugal, Romania, Singapore, Slovakia, Slovenia, Spain, Sweden, Switzerland, the United Kingdom, or the United States. So you may decide which country you want to specify and put the ISO 3166-1 alpha-2 country code.