I am set to do some statistics in Excel based on ticket and timeregistration data from OmniTracker (ITSM)
Does anybody know how to do an odbc connection to OmniTracker? I have googled it and found ODBC items - but not related to OmniTracker.
Starting with Omnitracker 10.6 there is a feature called, 'DB Views'.
Your Omnitracker administrator should be able to set up DB Views on your behalf, which should be more convenient for you to query.