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autodesk-model-derivative

Model derivative API returns no data for hierarchy or properties


When retrieving data from model derivative API it returns status success, but no data. This happens intermittently; running the query on the same model will eventually return the data - sometimes first try, other times after several tries. It is set to SVF 3D. What am I missing?


Solution

  • This is a known issue with those endpoints, we have logged that and our development team is aware of it. As a workaround, at the moment, you will need to implement a retry policy in your code, sorry for the bad news.

    Also to ease the large payload returned by the /properties endpoint when the model contain a lot of components we have implemented a new endpoint which lets you specify the dbId to return properties for. It should be available on the public API in the near future.

    Hope that helps.