Search code examples
watson-conversation

Watson Conversation Intent Analytics

I see that in the Watson Conversation tooling, we can see the usage activity broken down by Conversation intents. Is there a way to access this intent usage data via the Conversation API?

Solution

  • The Watson Conversation service has an API to access and modify the workspace, its components and to obtain the logs. The REST function to retrieve (list) the logs has parameters to pass in some filters.

    I wrote a Python-based tool a while ago that exploits most of the API and demonstrates its usage. It supports log retrieval. Note that the duration for which logs are available depends on the usage plan.