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Atlassian Jira: best practice for declined stories?

What's the best way to keep declined stories? We don't want to delete them, to prevent that they are created again. So when you search for it you still find the story, but you know it's declined.

Currently we tag a declined story and set the status do "done", so it's removed from the backlog. But this solution is not very good, because in the search you don't see the tags and the story seems to be "done".

Do you have any better suggestions? Thank you

Solution

  • You can customise JIRA to change the workflow of the user story "or other issue type" to include "Declined" status which is different than "Done". To do that

    1. go to Administration -> Issues -> Workflows and click edit in the project related workflow.
    2. This will open graphical view of the issue workflow.
    3. You can add new status "Declined"
    4. Publish the workflow.

    this configuration will be applicable to this project only. It will allow filtering user story by status "not Declined".