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c#sitecoresitecore6

Why can Sitecore (V6.6) not send notifications for visitId from CD-server?

In the Sitecore log on CD-server I found the following errors a lot:

ManagedPoolThread #98 10:03:56 ERROR Cannot send notifications for visitId: a425675d-2829-277b-300c-3882f33bb1c
Exception: System.ArgumentException
Message: The parameter 'address' cannot be an empty string.
Parameter name: address
Source: System
   at System.Net.Mail.MailAddress..ctor(String address, String displayName, Encoding displayNameEncoding)
   at Sitecore.Analytics.Rules.Actions.SendNotifications`1.SendMail(Subscription sessionSubscription, HtmlTextWriter output)
   at Sitecore.Analytics.Rules.Actions.SendNotifications`1.Apply(T ruleContext)

The system is running on Sitecore version 6.6. Does anyone know how to solve this error?

Thanks a lot, Jordy

Solution

  • You need to configure sender address for analytics emails.

    Find the Analytics.EMailFromAddress configuration in your config files and set it to the proper value.