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ibm-mobilefirstmobilefirst-server

MobileFirst 7.0 An error was encountered while processing the request from the application

Getting the error alert after direct update success and app try to reload the application.

Server version: 7.0.0.00.20151020-1831

Project WAR version: 7.0.0.00.20151020-1831

Adapter name: WLClientLogReceiver. Version: 7.0.0.00.20151020-1831

Update Available Error after direct update

Server authenticationConfiguration setting

<customSecurityTest name="CustomAppAuthenticitySecurity">
            <test realm="wl_antiXSRFRealm" step="1"/>
            <test realm="wl_authenticityRealm" step="1"/>
            <test realm="wl_remoteDisableRealm" step="1"/>
            <test realm="wl_directUpdateRealm" mode="perSession" step="1"/>
            <test realm="wl_anonymousUserRealm" isInternalUserID="true" step="1"/>
            <test realm="wl_deviceNoProvisioningRealm" isInternalDeviceID="true" step="2"/>
        </customSecurityTest>

Client error log: same error message in android and iOS while app try to reload after direct update.

2015-11-04 16:49:12.589 Direct[12642:47638] [TRACE] [WLNativeXHR] callback {"statusText":"Expected status code in (200-299), got 403","status":403,"headers":{"Pragma":"no-cache","X-Powered-By":"Servlet/3.0","Keep-Alive":"timeout=10, max=100","Connection":"Keep-Alive","Content-Type":"application/json; charset=UTF-8","P3P":"policyref=\"/w3c/p3p.xml\", CP=\"CAO DSP COR CURa ADMa DEVa OUR IND PHY ONL UNI COM NAV INT DEM PRE\"","Date":"Wed, 04 Nov 2015 21:49:35 GMT","Content-Language":"en-US","Content-Length":"119","Cache-Control":"no-cache, no-store, must-revalidate","Expires":"Thu, 01 Jan 1970 00:00:00 GMT"},"responseText":"/-secure-\n{\"WL-Authentication-Failure\":{\"wl_authenticityRealm\":{\"reason\":\"App authenticity security check failed\"}}}/","wlFailureStatus":"","callbackId":"WLNativeXHRPlugin119420831"}

Solution

  • As mentioned in the comments, this question is tracked as PMR #08772,L6Q,000 as there seems to be no workaround for the error (authenticity failure after Direct Update), other than disabling authenticity...