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emailspoofing

Spoofed? Receiving emails from address that looks like mine

My email provider could not help w/ the following.
I am receiving emails from providers who send invoices and reminders to not_me@my_account.com
The emails appear in the unrouted email folder since not_me@my_account.com is not one of our email accounts.
Apparantly this not_me has been placing orders using that email account.
Is this spoofing?
What can I do to delete the not_me@my_account.com email address or to avoid this happening again?

Hope somebody knows.

Regards, Els

Solution

  • Thanks to PacMan, who's answers have directed me towards the following solution.

    In the control panel email settings, I have created an email filter.

    The filter action I used is: > Fail with message

    The message I used is: > Unknown email address.

    It's not perfect, but at least the sender will realise that something is wrong and no further orders should be taken from this sender.

    Thanx again PacMan.