Context
Single page / ajax web app
Basic code structure
LocationManager (responsible for updating the browser hash and switching the application location to a different tile)
Page/Tile Flow
Basic Info > Household Info > Vehicle Info > Purchase Options > Review Order > Enter Payment and Submit
Problem
When the user navigates from Purchase Options to Review Order, a long (5-8 second) service call is made to calculate order details. Upon the call's resolution, the callback is designed to navigate the user to Review Order page. The issue is, if the user clicks back during that time and goes back to Household Info, as soon as the call resolves, they will be "automatically" brought to Review Order. Very awkward user experience.
Limitations
Canceling the call is not an option. Need a solution to handle the navigation.
Current Proposed Implementation
Save "currentLocation" prior to making the calculateOrder call.
Pass the "currentLocation" in the callback to the setLocation method as intendedStartingPoint.
Inside setLocation method if(intendedStartingPoint === Locationmanager.currentLocation) {//Navigate}
To sum it up, if the user changes the location while the call is in progress, upon the call's resolution, we won't navigate since the user doesn't expect to be navigated to Review Order at that point.
This works, right?
The Catch
We have many places in the app where setLocation is called within a callback for a long-running call. This means that I will have to update all the setLocation calls with a new parameter - intendedStartingPoint. While it makes sense to me, it does seem like it has potential to get a bit cluttered.
Any ideas on how to clean it up and centralize it?
So, right now a user can click the Calculate button on a Purchase Options page. You then display some kind of a loading indicator (hopefully)
and send an asynchronous request to a server with setLocation('ReviewOrder')
attached in a continuation. There is quite a number of places in the application where you use this pattern.
The problem of unexpected (from a user point of view) redirects is there because with this approach server data retrieval and UI navigation are coupled. A solution that comes to mind is to decouple them and remove setLocation
calls
from all long-running request continuations. It can work the following way.
When the user clicks the Calculate button, you start an asynchronous request and at the same time immediately navigate to the Review Order page (this is important from a UX perspective since users now clearly understand that the Calculate button navigates to Review Order). On the Review Order page, display a loading indicator saying something like 'please wait, about 10 seconds remaining...' When a request completes, hide the loading indicator and show the data.
This way your users will have a consistent UX knowing that whenever they click a button in your application the same thing happens (they navigate to a view), and there are no surprising automagical redirects.