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error-handlinguser-experienceerror-reporting

internal error markers


Theoretically, the end user should never see internal errors. But in practice, theory and practice differ. So the question is what to show the end user. Now, for the totally non-technical user, you want to show as little as possible ("click here to submit a bug report" kind of things), but for more advanced users, they will want to know if there is a work around, if it's been known for a while, etc. So you want to include some sort of info about what's wrong as well.

The classic way to do this is either an assert with a filename:line-number or a stack trace with the same. Now this is good for the developer because it points him right at the problem; however it has some significant downsides for the user, particularly that it's very cryptic (e.g. unfriendly) and code changes change the error message (Googling for the error only works for this version).

I have a program that I'm planning on writing where I want to address these issues. What I want is a way to attach a unique identity to every assert in such a way that editing the code around the assert won't alter it. (For example, if I cut/paste it to another file, I want the same information to be displayed) Any ideas?

One tack I'm thinking of is to have an enumeration for the errors, but how to make sure that they are never used in more than one place?

(Note: For this question, I'm only looking at errors that are caused by coding errors. Not things that could legitimately happen like bad input. OTOH those errors may be of some interest to the community at large.)

(Note 2: The program in question would be a command line app running on the user's system. But again, that's just my situation.)

(Note 3: the target language is D and I'm very willing to dive into meta-programming. Answers for other languages more than welcome!)

(note 4: I explicitly want to NOT use actual code locations but rather some kind of symbolic names for the errors. This is because if code is altered in practically any way, code locations change.)


Solution

  • Write a script to grep your entire source tree for uses of these error codes, and then complain if there are duplicates. Run that script as part of your unit tests.