Retrying URL: Connection reset by peer during fetch

Question

I'm having trouble with one of the domains my Google Search Appliance (version 7.2) is crawling.

The retrieval error I'm getting is:

Retrying URL: Connection reset by peer during fetch

Can anyone tell me what can cause such an error or have suggestions how to solve this issue?

Answer 1

Check if the URL is accessible to GSA. There might not be network connectivity from GSA to the site. You can use "Manual Fetch Request" under Content Sources > Diagnostics > Real-time Diagnostics, or Administration > Network Settings (at a lower level) in the admin console to debug connectivity issues. Ideally in manual fetch request you should get 200 OK when you access the URL.