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enthoughtcanopy

During Enthought Canopy install, canopy.exe fails to run to setup environment on Windows 7


I have a 64bit Win 7, installed the 64 bit canopy.

The first part installs fine, but if I try to launch canopy to set up the environment from the start menu (or from the desktop icon or "C:\Program Files\Enthought\Canopy\App\Canopy.exe" which is where they point) absolutely nothing happens.

This seems to be the same problem that has been reported a few times before:

Canopy Does not Start on Windows 7 despite successful installation

Install 32 bit Canopy on Win 7, 32-bit machine fails

Enthought canopy not running

but none of these questions have been resolved. What they all have in common is that they relate to Windows 7. These questions are followed up by a request for the log: "C:\Users\\AppData\Roaming\Enthought\Canopy\log\"

However there are no logs, there isn't even a C:\Users\\AppData\Roaming\Enthought directory.

However I have found that if I go into:

C:\Program Files\Enthought\Canopy\App\appdata\canopy-1.1.0.1371.win-x86_64

and run the copy of Canopy.exe in there it allows me to setup the environment and run canopy from within this subdirectory (the desktop and start menu links still fail) . This also creates the C:\Users\\AppData\Roaming\Enthought directory and logs.

BUT I am worried if I do this I will cause problems for myself further down the line. Can someone tell me why the canopy.exe linked to in my start menu isn't working?

I do have a previous installation of WinPython 2.7 in C:\Python27\WinPython-64bit-2.7.5.3

thanks

Susie


Solution

  • Existing PYTHONHOME and/or PYTHONPATH environment variables may be interfering with Canopy startup. For details, please see: https://support.enthought.com/entries/22508619-Windows-Canopy-shortcut-in-Start-menu-doesn-t-do-anything