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tridiontridion-2011

Error when running TcmReindex.exe


I am currently trying to get search working in my Tridion 2011 installation. I read in another article that I should run the TcmReIndex.exe tool in the Tridion/bin folder to re-index all my sites. So I tried this and it failed with a message box giving the following details

Unable to get list of Publication items.
Unable to Intialize TDSE object.
The wait operation timed out
Connection Timeout Expired.  The timeout period elapsed while attempting to consume the pre-login handshake acknowledgement.  This could be because the pre-login handshake failed or the server was unable to respond back in time.  The duration spent while attempting to connect to this server was - [Pre-Login] initialization=21054; handshake=35; 
The wait operation timed out
A database error occurred while executing Stored Procedure "EDA_TRUSTEES_GETTRUSTEEETOKEN"

I have four fairly large publications (100 000+ items in total) which I am trying to index.

Any ideas?


Solution

  • I haven't come to anything conclusive but it seems like my issue may have been a temporary one as it just started working. I did increase all timeouts in Tridion MMC > Timeout Settings by 100 times their amounts but I suspect that this wasn't the issue, when it works the connection is almost instant.

    If anyone else has this issue

    1. Restart the computer the content manager is installed on, try again.
    2. Wait an hour or two, try again.
    3. Increase timeouts, try again.

    I've run the process a few more times and it seems to be working correctly.