Outlook addin has failed to find Office control by ID

Question

I've just built an MS Outlook Add In using Visual Studio and Office 2010. I've installed it ok on 4 machines, but one user is getting the following error -

Error found in Custom UI XML of "...."
...
...
Failed to find Office control by ID

Everyone is running Windows 7 and Outlook 2010 - not sure why this person is having a problem. Can anyone suggest how to diagnose this?

Answer 1

If it works for everyone except one user. As @Brijesh Mishra mentioned check if the user has got any other addin and if he is having own quick access tool bar customized.

If he has got any of this then, remove the other addins and try to install or reset the quick access tool bar customization.