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ruby-on-railsrubyredmineredmine-plugins

need Redmine plugins


I`m using Redmine for work in my company and I need some solutions (plugins) for:

  1. Advanced email config (user must have ability to mail when status changes and when assigned user changes)
  2. Fetch email and create ticket
  3. When ticket is closed should automatically change work progress to 100% done and change due date

Solution

  • Fetch email and create ticket

    Simple methods for fetching E-Mails an create Tickets direct included in Redmine.

    http://www.redmine.org/projects/redmine/wiki/RedmineReceivingEmails

    when you need more options this plugin give you customer support, E-Mail notifications and many more.

    http://www.redminecrm.com/projects/helpdesk