I have developed an application that runs in a "Kiosk"-mode by presenting itself as a home application.
This application runs on several (50 devices, Nexus S) and is distributed alongside android market. The application also catches the "OnBoot" to complete the Kiosk-illusion.
The problem: Sometimes as the device boots it gets stuck in the boot animation with the animated X, and the support team have so far done a manual Factory Reset, and reinstalled the application. The largest problem I have is that I dont know how to reproduce the error, and thus cannot troubleshoot.
Thankful for help! I will try to answer all questions!
Edit-- The problem is reoccuring, it is not a sporadic incident but instead once it has happened it will happen on every boot.
I solved the issue by delaying all tasks until user clicked a button "ready to start".