Pretty new to the Magento e-commerce solution. Have it up and running for a customer, and it's close to a default install, save some window dressing.
When a customer places an order, they get a nice HTML-based email. But the client is getting a text-based email that doesn't have all the information the HTML customer-based one, including a pretty crucial piece of information: the items ordered.
Our client is basically using it to sell gift cards, but when an order comes in, the invoice email only has a total of the order say, $150. They don't know from the email whether that's a single $150 gift card, three $50 gift cards, etc.
How (and where) in the Magento install would I add a line-by-line list of the order's individual products
-or-
Make it so the client gets a copied on the HTML email the customer gets (order summary).
There is a setting in the Magento Admin Panel: System > Configuration > Sales > Sales Email that allows you to add comma-separated email addresses. Still would like to be able to edit the invoice email the client is receiving to have all the items ordered displayed