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How to get the ID of Whatsapp Template in Twilio


Is there any way to access the content of the Twilio Whatsapp template with PHP ? Something like accessing the template ID. In the detail of the template created the ID is not shown.My problem is that to send a Whatsapp message I have to copy exactly the same text of the body, and I need it to be something more dynamic than that, because if a space or line is missing, the message is not sent. enter image description here

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Solution

  • Templates are meant to be static with variables that can change. WhatsApp doesn't allow dynamic templates.

    However, there's a new Content Template Builder that allows you to build better Business-initiated or user-initiated templates for WhatsApp. After creating and submitting a template, a "Content template SID" will be generated. See the image below.

    You can play around with content templates using Twilio Postman collection. You can read more about this in their docs here

    For the old templates, The ID is in the URL bar.

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