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iosautodesk-forgeautodesk-viewer

Autodesk Platform Services iPad & iPhone issues

I'm using an Autodesk Platform Services website on Windows and Android with no problem.

When I open the site in iPad or iPhone, the site crashes and the page reloads every time I change models in AggregatedView.

Also the button for the Autodesk.BoxSelection extension dosen't show up. I use the code bellow to force the button to show.

    agViewer.viewer.addEventListener(Autodesk.Viewing.EXTENSION_LOADED_EVENT, event => {
        if (event.extensionId === 'Autodesk.BoxSelection') {
                let ext = agViewer.viewer.getExtension(event.extensionId);
                ext.addToolbarButton(true);
        }
    });

Both two issues don't occur in Android devices.

Any clue how to solve those two iOS specific issues?

Solution

  • Found that:

    • Autodesk.BoxSelection is not loaded on iOS mobile devices at startup
    • The reset was a specs problem on the devices tested. Tested on a more powerfull and recent iPad and all when well.