My app allows users to create accounts. I noticed in the Google Play console a message that I should provide the ability of account deletion. I have this functionality in my mobile app in the account section (the user should be logged in to delete his account obviously ). But the message says there should be a web URL with the same feature.
If your app allows users to create an account from within your app, then it must also allow users to request for their account to be deleted. Users must have a readily discoverable option to initiate app account deletion from within your app and outside of your app (for example, by visiting your website). A link to this web resource must be entered in the designated URL form field within Play Console.
I don't understand clearly how it should be: just a link to the profile page with the delete account button, like it is in the mobile app, or some kind of form where the user may apply the deletion request?
It says that you should also provide a "Delete account" functionality on the website, where user can delete the account.
Well, it can be possible in both ways. You either make it possible only for logged in users or directly just by entering the email or username or whatever credentials are needed for you to get the unique user account.
So, user can request their account to be deleted without logging in - I think this might be the right way to "Account deletion feature".
If user deletes his account from the app, then it's alright, but you should also provide the other option as well that I mentioned above because, what if user has forgotten the password and instead of creating a new password for continue using the app, he just wants to delete the account with just a username or email.
So, give it a try and it must work if done correctly.