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docusignapi

Impersonated signing not picking up selected signature and stamps using docusignspi

I am trying to sign a pdf file using docusignapi. I am using C# SDK from docusign to configure and create envelop. I can see there are multiple signature can be configured in a signers account on docusign, however while adding signature tabs for a signer through c# SDK I want to control which signature from a particular signer should be used while signing the document. I am wondering how can I do that? I have similar question while using stamps as well.

Below is my code for example

Signer signer1 = new Signer
        {
            Email = signerEmail,
            Name = signerName,
            ClientUserId = "1000",
            RecipientId = "1"
        };
Tabs signerTabs = new Tabs { SignHereTabs = new List<SignHere>() };
SignHere signHereTab = new SignHere
            {
                XPosition = signXPosition.ToString(),
                YPosition = signYposition.ToString(),
                DocumentId = reportInfo.ID.ToString(),
                PageNumber = signPageIndex.ToString(),
            };

signer1.Tabs = signer1Tabs

when I redirect the user to their signing session, the signature they get to put is not same as what they have configured in their profile.

For example here is the signature that user has configured in their account: enter image description here

Here is the signature that user is seeing during the signing ceremony: enter image description here

Interesting to note is that even the GUID attached with the signature seems to be different, I guess that GUID should belong to the impersonated user.

Solution

  • You have chosen embedded signing (i.e. specified a "captive recipient" by using clientUserId. Captive Recipients are never matched to DocuSign Users (users that belong to a DocuSign account). Therefore, the signer is prompted to adopt a signature the first time they sign in your embedded signing integration, and that is the new signature used anytime the same Captive Recipient (name, email, and clientUserId) is specified.

    The signer's adopted signature in their DocuSign Profile is only used when they are a remote signer, not embedded.

    Note: when using clientUserId, do not use the same value for multiple people. Re-use the same clientUserId only for the same person (name and email combo).