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azureazure-cognitive-servicesazureportalazure-openai

Unable to retrieve prices and legal terms when creating Azure OpenAI service


I am trying to create an Azure OpenAI service, but in the final 4th step (Review + submit) I repeatedly encountered an error:

Unable to retrieve prices and legal terms

I cannot create the resource, the Create button is disabled.

Our application for the Azure OpenAI Service was accepted for this subscription.

I aim to create the service in the West Europe region with Standard S0 pricing and allowing all networks to access it. However, I tried all available regions and network settings (the pricing didn't have other options), but I ran into the same issue.

I asked the subscription owners to create the service, but they got the same error, so it's not a privilege issue.

Also tried in incognito mode and various browsers (Edge, Chrome, Brave and Safari).

The Service Health Dashboard shows there are no issues in any location.


Solution

  • Finally, I managed to create the resource via azure-cli instead of the portal. More info here. Much gratitude for AshokPeddakotla-MSFT for their recommendation.