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docusignapibranding

Hiding DocuSign Links in Brand Settings Not Working


I've set the Brand to hide the Help and About links but they are still showing for some reason. This is the only Brand I have configured so it is definitely using this one.

As a test I set my own Help Text and URL, which I was immediately able to see, so I cannot figure out why the hiding option isn't actually working.

Links Hidden In Brand Settings

Links Still Showing


Solution

  • Turns out this feature only works if you have it enabled for your account.

    By that I mean, that if you just create a brand and check the boxes to hide these links - the links will still show.

    You will need to contact either customer support or your account representative to enable this functionality in your account.