Unable to create account in Sendgrid. Getting, You are not authorized to access SendGrid, please contact

Question

I'm working with drupal 10, i want to work with Sendgrid module

I tried to create sendgrid account.I have entered all the basic details it asked. Then I got two mails Two-Factor Authentication & also another mail like " your account and have determined that Twilio’s services cannot support your account at this time " i don't known what happened I was creating first time my account in this.

Some Violations mail i got:- [

When i click 2Factor Authentication from other mail i got,I am redirecting to the Login Page. And when i try to log in, I'm getting this

Answer 1

I have created sendgrid account using another mail ( eg: [email protected] ). And account got created successfully. After creating account i changed drupal site mail as well because sendgrid & drupal site mail should be same. So, admin> Configuration> system> Basic site settings here i changed my mail that linked to sendgrid ( [email protected] ) now it worked for me.

Don't know why my other account got violations. I texted twillo team but no use. So i proceeded by adding new mail in both.