I am a beginner with Azure Communication Service and came across this article about chat threads and messages being deleted after 90 days due to internal policies. I am not sure if this refers to data retention policy. I find it not documented well and can't find any further information.
What I want to know for sure: Are my created chat threads and messages just gone forever after those 90 days?
I understand you are working on a POC communication application with Azure communication Services (ACS), and want to retain chats and messages for 7 years. Thanks for your interest in ACS for your solution!
To benefit the community with an update here. My colleague, Grmacjon-MSFT is working with you offline on your Microsoft Q&A thread, we are also discussing on this internally with our ACS product engineering team.