I'm able to configure workflows for Application Creation. I tried to configure email notifications to the Admin user when a new Application creation so that the Admin receive a new email message for approval process.
Is it possible to configure email notifications for workflows - particularly for Application Creation workflow?
There is no out-of-the-box capability to send email notifications to approvers or Admins when a new workflow item is created. This feature is not available, at least for now. The way the current workflow architecture works is it uses task-based approach and depends on the database, hense it is not possible to send automatic emails out.
For more information, please refer - https://apim.docs.wso2.com/en/latest/consume/manage-application/advanced-topics/adding-an-application-creation-workflow/