Why does TestFlight throw error: "Could not install..."

Question

After uploading the app I can't install it. I get the following

error: "Could not install MY_APP_NAME. The requested app is not available or doesn't exist".

What might cause this issue and how can I fix it?

Things I tried:

• Rename the app
• Recreate certificate and provision profile
• Reinstall TestFlight on the device

From the device logs, I see the next TestFlight issue:

"Cannot get app record for BundleID MY_APP_BUNDLEID: The operation couldn’t be completed. (OSStatus error -10814.)"

I provided the correct bundle id, otherwise, I cannot be able to upload the app to TestFlight.

Answer 1

Apple support got back to me. A night later issue has gone. I don't have any details about it, it is just gone. Seems like it was an issue on TestFlight side.