everyone! I encountered a problem when developing the HoloLens app:
I have 2 hololens.
I want to copy one of mapping data to other hololens with [device portal > Map manager > Export System Map & Spatial Mapping Database].
It says "Failed to export the spatial mapping database and system map, check if the device is sleeping :[object Object]"
However, [Export System Map & Anchors] was successful.
What should I do? It confused me for a long time.
Notes I have a project with WLT. I installed the app and setting up markers like this: https://learn.microsoft.com/en-us/mixed-reality/world-locking-tools/documentation/howtos/samples/spacepin I want to copy the data to other hololens so that I could have the same result in other hololens.
I found out a solution! Reenable Device Portal permissions in hololens [Setting > Update & Security > For developers]. The problem will be solved. Thanks, everyone:)))