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shopwareshopware6shopware6-app

Shopware shopping cart discount not working

I've created from admin a simple promotion

On Promotion Codes I've generated Individual Promotion Codes

On Discounts tab , I have:

  • Apply to : Cart
  • Type Percentage
  • Value: 10

When I'm trying to apply the discount code on one of the cart , I get that promotion code could not be found.

I observed that if on Condition tab you select and save a sales channel , the codes work.

My questions are: Is this an expected behavior? Promotion codes should work only if you specify the sales channel?

Tested on shopware 6.4.14.0 and 6.4.11.0

Solution

  • Yes, a sales channel needs to be provided for the discount to be appliable. This is an intentional requirement.