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google-tag-manager

Just Links click event - firing triggers not working

screenshot of red crosses

1

I'm new to GTM and at the beginning of setting up my first click event using a UA tag and a variable containing my tracking ID. That part fires ok. I created a simple Just Links trigger set to All Link Clicks. But when I debug with preview, I get 'Link Click' ok in the left summary, but it says tags not fired - my GA tag and inside the Firing Triggers haven't worked. There's red crosses against All Pages and the gtm filters. I've triple checked all my settings against tutorials I've followed but have no idea when the Firing Triggers have not worked?

existing tag

existing trigger

new tag

preview firing

Solution

  • There is an error from your trigger.

    Your current trigger is pageView in all page

    So you need to create an trigger For Just Link

    enter image description here

    Step1 : Change type to Just Links

    Step2 : Give an appropriate name for this trigger.

    Step3 : Save and change your tag's trigger to this one.

    I believe this will work !

    Just remember :

    Tag is what you are sending.

    Trigger is when you are sending.

    Add :

    enter image description here

    From the comment. I guess the problem is we need to create another tag for tracking Link Click.

    Since you original tag is for tracking Page View. We need to have 2 tags for your scenario.

    In the event tracking. There are 3 level : Category > Action > Label

    You can come up with your own structure on this.

    The screenshot is just providing a general one.

    Especially for the label, You can decide whether using {{click text}} or {{click url}}