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azure-active-directorysingle-sign-on

Unable to set up single sign on for enterprise application in Azure AD


We installed an enterprise application through the Azure AD App Gallery. But when we try to config the Single Sign-on, it keeps saying:

The single sign-on configuration is not available for this application in the Enterprise applications experience. HubSpot is a multi-tenant application and the application is owned by another tenant.

Do we need to change some settings to allow the setup of Single sign-on? We followed this tutorial but are now stuck on "Configure Azure AD SSO".


Solution

  • When added the hubspot application from Azure AD Enterprise application gallery like below ,you should be able to see if SSO setting is available or not and the ways it can be supported for sso.(Here i can be able to use SAML based SSO, or linked SSO)

    enter image description here

    Then you should be able to edit the saml configuration

    enter image description here

    For me when I search the hubspot app created in app registrations, its under supported account type of my organization only.

    enter image description here

    Please check if the App is registered and added as Multi-Tenant App in your case and users have to use login for particular tenant instead of common to avoid error.

    Also user accounts need to be pre-provisioned into HubSpot prior to sign-in .

    Reference: Sign in with My Apps portal and Azure AD SSO in multi tenants application - Stack Overflow