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shopware6

Possible to assign order to account?

Is it possible to assign an order manually in the backend to a customer?

I couldn't find anything about it. Unfortunately this is a regular task of our customer support.

Solution

  • You can create a new order manually in the administration.

    You can't however retroactively change the customer of an order placed via the storefront, if that is what you meant. In theory you could do it programmatically by replacing customer specific associations of the order with new ones, based on another customer. It's still likely this would come with a few undesired side effects though.